Last Updated: October 2026
This Cancellation & Refund Policy explains the general conditions applicable to cancellations and refund requests for orders placed with Zayan Traders.
As many portable cabins and prefabricated structures may be manufactured, modified, sourced, or prepared according to customer-specific requirements, cancellation and refund eligibility may depend on the status and nature of each order.
1. Order Cancellation
If you wish to cancel an order, please contact Zayan Traders as soon as possible using the official contact details provided on our website.
Cancellation requests will be reviewed based on factors such as:
- Order confirmation status
- Product type
- Customization requirements
- Materials already purchased or allocated
- Manufacturing or modification work already completed
- Transportation arrangements already made
- Other costs already incurred for the order
Submitting a cancellation request does not automatically guarantee that the order can be cancelled.
2. Customized or Made-to-Order Products
Portable cabins and prefabricated structures manufactured, modified, or prepared according to customer-approved specifications may not be eligible for cancellation or a full refund once manufacturing, customization, procurement, or related work has started.
Any applicable cancellation conditions will depend on the individual order and the costs already incurred.
3. Standard or Readily Available Products
For products that have not been customized or dispatched, cancellation may be considered depending on the order status and applicable commercial terms.
Customers should contact us promptly if cancellation is required.
4. Refund Eligibility
Where a refund is applicable, the amount will be determined after considering the status of the order and any legitimate costs already incurred, including manufacturing, customization, material procurement, transportation arrangements, or other order-specific expenses.
Any applicable deductions will be communicated to the customer.
5. Incorrect or Damaged Products
Customers should inspect products within a reasonable time after delivery.
If a product is received with visible transportation-related damage or there is a significant discrepancy from the confirmed order specifications, please contact Zayan Traders promptly.
We may request photographs, videos, order documents, or other information necessary to review the issue.
After review, an appropriate resolution may be offered depending on the circumstances and agreed order terms.
6. Refund Processing
If a refund is approved, the applicable refund amount and method will be communicated to the customer.
Processing time may depend on the original payment method, banking procedures, and other applicable transaction requirements.
7. Transportation and Other Charges
Transportation, loading, unloading, crane, labour, installation, or other third-party charges already incurred may not be refundable unless otherwise agreed in writing.
8. Order-Specific Terms
Certain projects may have specific cancellation, payment, manufacturing, delivery, or refund terms mentioned in the quotation, purchase order, invoice, or other written agreement.
Where applicable, those agreed order-specific terms should be read together with this policy.
9. Contact Us
For cancellation or refund-related questions, please contact Zayan Traders using the official contact details displayed on our website.
When contacting us regarding an existing order, please provide relevant quotation, invoice, order, or payment details so that we can review the request.
Zayan Traders
Website: zayantraders.in